Frequently Asked Questions (FAQ) – Paintless Dent Repair, Collision Repair & More

Have questions about Paintless Dent Repair (PDR), Collision Repair, Dent & Scratch Repair, or Auto Hail Damage Repair? Our FAQ section provides clear, expert answers to the most common customer inquiries. Whether you’re curious about cost, process, timeframes, or warranty, we’ve got you covered. At EZTech PDR, we believe in transparency and quality service—explore our FAQs to learn how we restore your vehicle to its pre-damage condition efficiently and affordably. Can’t find your question? Contact us for personalized assistance!

Paintless Dent Repair (PDR) FAQs

1. What is Paintless Dent Repair?

A method of removing minor dents without repainting by massaging the metal back into shape.

2. Which dents are suitable for PDR?

Small to medium dents on painted surfaces without cracked paint.

3. Is PDR cheaper than traditional repair?

Yes, it’s typically 50-70% cheaper since no painting is needed.

4. How long does PDR take?

Most jobs finish in 30 minutes to a few hours.

5. Will my factory paint stay intact?

Yes—no repainting means original finish is preserved.

6. What are the benefits of PDR?

Faster, cleaner, eco-friendly, and usually more affordable than traditional repair.

7. Can PDR fix hail damage?

Yes, PDR is ideal for repairing hail dings by treating multiple small dents.

8. Is PDR covered by insurance?

Often yes—check your policy and let us handle the claim process.

Collision Repair FAQ

1. How long does collision repair take?

Minor repairs (bumper scratches, small dents) take 1-3 days. Major structural damage may require 1-2 weeks, depending on parts availability.

2. Do you work with insurance companies?

Yes! We’re a direct repair partner with most major insurers and handle claims paperwork for you.

3. Will my car look like new after repairs?

We use OEM (original equipment manufacturer) parts and advanced blending techniques to ensure seamless, factory-quality results.

4. Can you match my car’s paint color exactly?

Yes! Our computerized paint-matching system ensures a perfect color blend, even for metallic/pearlescent finishes.

5. What’s the difference between OEM and aftermarket parts?

OEM parts are made by your car’s manufacturer for guaranteed fit. Aftermarket parts are cheaper but may vary in quality. We recommend OEM for safety and longevity.

6. What does collision repair include?

Repair of structural damage, panel replacement, painting, and safety systems calibration.

7. How do I know if my frame is damaged?

We perform a full diagnostic scan and frame measurement to detect hidden damage and ensure proper alignment.

8. What’s your warranty on collision repairs?

All our collision repairs come with a limited lifetime warranty on labor and parts.

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Need a repair estimate? Contact us now for expert advice and fast service.

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Dent & Scratch Repair FAQs

1. How does dent & scratch repair differ from PDR?

Combines paintless techniques with spot painting for scratches that break paint.

2. Can you repair deep scratches?

Yes—through sanding, filling, priming, and color-matched painting.

3. What’s the average cost?

Ranges from $100 for minor touch-ups to $500+ for large areas.

4. How durable is the repair?

Restored with automotive-grade materials for long-lasting protection.

5. Will the new paint fade?

No—UV-resistant clear coats preserve gloss and color match.

6. Can you blend repairs into adjacent panels?

Yes—feather-blending ensures invisible transitions.

7. How soon can I wash my car?

Avoid high-pressure washes for 48 hours to let paint fully cure.

8. Is DIY scratch repair effective?

DIY kits offer temporary fixes; professional work ensures factory-grade finish.

Auto Hail Damage Repair FAQs

1. What is auto hail damage repair?

Specialized PDR treatment for multiple small dents caused by hailstorms.

2. Do hail repairs use paintless methods?

Yes—PDR restores metal without repainting when paint remains intact.

3. Will insurance cover hail damage?

Most comprehensive plans cover hail—with deductible; we assist in claims.

4. How long does hail repair take?

Usually 1–3 days, depending on dent count and location.

5. Can large hail dents be fixed?

Very large dents may require body filler and paint work.

6. How is cost calculated?

By dent count using insurance’s Xactimate system or by individual assessment.

7. Should I bring my car right after a storm?

Yes—sooner repair avoids corrosion and secondary damage.

8. What if my car has cracked paint from hail?

We assess each dent—some may need PDR + spot painting, but we minimize repainting.

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Reviews!

Hear what our customers say about their experiences:
E-Z Tech Paintless Dent Removal & Collision
5.0
Based on 369 reviews
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Doris Coffey
21:09 08 May 25
I had some dings and dents on my Traverse. Everyone says I didn't see any! I did! Got a great quote, said do it, done in less the an hour, reasonable price, couldn't pass it up.
Kevin Zeyen
16:55 02 May 25
Deep ding in door. They did a great job. Looks brand new
Zach Antink
14:11 02 May 25
I had a wonderful, great experience with E-Z Tech! Serghei and his staff did a professional, outstanding job replacing the film that someone hit luckily it wasn't the paint. They did the job in the matter of minutes. I would recommend them 100% and give them 10/10.
Jim N.
01:38 01 May 25
I was amazingly elated that the various repairs that E-Z Tech performed on my Toyota Camry were absolutely marvelous!
jaxtjeff1
18:19 29 Apr 25
Quick super nice no complaints would recommend!
Brad Millican
00:10 27 Apr 25
Brought my brand new (600 miles) car in for a door ding repair after a careless parking put a quarter sized dent in my door. The team at E-Z Tech took care of it on an hour while I waited and charged a very fair price. I’ll send everyone I can to these guys.
Jeff Koukl
22:34 19 Apr 25
I had two dents on my door they got the dents out and it looks like they were never there. Excellent work.
Olga B
20:50 12 Apr 25
EZ tech Owner and Team are best in business with reasonable prices and friendly approach🫶Job will get done as scheduled and quick, dents will be gone and your car end up looking brand new✨highly recommend 👍 olga
Piotr Swieton
19:22 12 Apr 25
Excellent work done on my VW.
Gene Wawrzyniakowski
00:23 11 Apr 25
These guys were great. Right on time they got the parts at a fair price for me and did in excellent job with the installation. Thank you so much Vlad!
Angel clemente Xol luck
21:15 09 Apr 25
Secoizm
21:47 03 Apr 25
Absolutely fantastic! As someone who's incredibly particular about my car's condition, even the smallest dent bothers me. These guys completely exceeded my expectations. They flawlessly repaired a couple of dents on my new Atlas, and the entire process was smooth, professional, and incredibly friendly. If you're looking for top-notch paintless dent removal body work, look no further. You won't be disappointed! Cheers!
Delyana Miteva
15:09 17 Feb 25
Thank you E-Z Tech for fixing my car!These guys are magicians. I had a huge dent on my door and they fixed it for one day. Very nice and professional people. Highly recommend them and I would give them 100⭐️ if I could!
Joe
21:23 11 Feb 25
OMG THANK YOU SO MUCH I have a brand new 2025 Honda Pilot not even 1,000 miles on it someone opened door hard into rear panel right on the crease . After reading all the wonderful reviews, I’ve brought it over to EZ tech so happy I did these guys are the absolute best in the business. Their work is outstanding not only did they repair The dent in my brand new car they also installed side molding on my doors to protect from any further dings and dents. My car is better than new look no further these guys are the best in the business. I guarantee you won’t find anyone better.and they worked with me within my budget with a very very great price . Couldn't be more happier and can’t thank you guys enough. They also scheduled me quick and I was in and out of there in hours unbelievable these guys are perfectionist . THANK YOU JOE
Rob Watt
19:35 07 Feb 25
Impressive work to fix a dent caused by a hit-n-run. Very friendly & knowledgeable staff!
Joseph Kleinwachter
18:44 18 Jan 25
Great work done quickly and at a fair price.
Christopher Willis
21:08 28 Dec 24
Naty D
19:27 16 Oct 24
Had a few dents repaired, and I’m incredibly impressed with the results! The team was not only quick and professional but also paid great attention to detail, making the repairs seamless. You’d never guess there were any dents to begin with. They kept me updated throughout the process and made sure I was satisfied with the work. Plus, the pricing was very fair for such high-quality service. I highly recommend E-Z Tech if you're looking for top-notch car repair service!
phillip blazewski
19:47 15 Sep 24
I got a huge door ding in the body line of my 2023 mustang Mach e gt with aluminum doors. E-Z Tech was highly recommended. I stopped by and they couldn’t be any nicer. They looked at my car and gave me an estimate. I made the appointment and I couldn’t be any happier with the job they did. It’s perfect. Last picture is the finished product.
Ineta Matuleviciene
23:14 19 Aug 24
Thank you so much to this company for fixing my dent in my car. I wasn’t sure if they would even be able to fix the dent that I had 100%. But wow am i surprised and so happy with the results!! I recommend this company to everyone. Thank you to Volodia who took care of me.
Ruben Fonseca
19:06 27 Jul 24
Serghei and his team of experts are the best in paintless dent removal. Their work is UNBELIEVABLE! I read their reviews, and I wanted the best to work on my truck. They have a 5 Star rating for a reason. I came out all the way from Chicago to get the work done here. Let me tell you, it was worth the trip. Lots of people just say they do a good job, and I show you proof. I had a small dent in the rear lift gate on the body line. After the work was done, it was completely gone. It's like it never happened. I made the appointment for 7-27-24 at 9:30am so they can take a look at it. It was done at 10:30am the same day. It only took them less then an hour to complete the work. I wasn't expecting to get the work done the same day as I just went so they can take a look at it and give me an estimate. The prices are very reasonable. E-Z Tech will save you hundreds of dollars from going to an auto collision shop that will charge you an arm and a leg if you're paying out of pocket. Auto collision shops just want to change the whole part instead of working out some dents. Ask Serghei and his team of experts at E-Z Tech if they can work on your vehicle first before going to any less than 5 star rating shop. YOU WON'T REGRET IT!